Service Agreement

PRIVACY POLICY


 
HRA-Healthcare Research & Analytics, LLC ("HRA”) ("we", "us" and "our") operates this and related websites and any content made available from or through the websites, including any subdomains thereof, or any related smartphone or mobile applications (the "Site(s)"), and the services offered on or in relation to the Sites, including news, providing information, sponsored programs, advertising, email communications, and discussion boards and forums (the "Services").

This Privacy Policy ("Policy") describes what information we collect from individuals, how we use the information, with whom we share it, and how you can control your information.  By visiting or using the Site or Services, you are accepting the practices described in this Policy. We may amend this Policy at any time; if we make changes to this Policy, we will post those changes on this page so that you are always aware. Your continued use of the Site following any changes to this Policy will constitute your acceptance of such changes. If you disagree with how we may use your information under this Policy, you should not use the Site or Services.


This Statement was last revised October 26, 2020.


 

1. Collecting Information

We collect information that users provide through registration on our Sites for some services and through our users’ use of the Site or Services. This collection of data may include “Personal Information” such as name, address, email address, phone number, fax number, age, social media information, job title, personal website, affiliation or organization.  This can also include inquires made to the Site and/or content you share on the Site.

It can also include the collection of “Non-Personally Identifiable Information” through tracking systems.  This includes information about your devices, including your IP address, location of the device, browser information, operating system, usage data, pages you visited on the Site, tally page views throughout our Sites, or other technical identifiers.  In market research studies, we may track what computers respond to a survey.  This information enables us to better provide Services and content and to respond to our users' needs. It also is used to help our advertisers and sponsors to better understand the demographics of our audience.

  • Registration: Some services require user registration. For the registration process, we may require information such as, name, e-mail address and a password. By registering and consenting you agree that we may send you emails and other communications regarding information specific to our Service(s) or other opportunities we may provide.
  • Forums: If you use a forum where you share information with other users, these discussions are open to the public.  If you participate in the forum, featured on the Site, you should be aware that any information you choose to disclose using these services can be read, collected, and used by other members in these forums, developers, and other third parties, including advertisers. We are not responsible for the information you choose to submit in these forums. Your contributions to groups are typically searchable on the Site and some content in such groups may be public and searchable on the Internet.
  • Market Research: When you participate in market research studies and surveys for us or on behalf of third-party sponsors, in addition to the responses you choose to provide, you may be asked to provide Personal Information. If you participate in HRA sponsored market research accessed through the Site, your confidentiality is safeguarded according to the Insight Association Code of Standards and Ethics
  • Sponsored Services: You may utilize Services that feature third party advertisements.  You may encounter such Services through the Site or in e-mail communications.  You may be asked to provide Personal Information which may be provided directly to the third-party sponsor and/or used by us as described in this Privacy Policy. We may track your use of Sponsored Services through cookies and web beacons.
  • Cookies, Web Beacons, and Other Tracking Technologies:  Whether or not you register to use the Site, cookies, web beacons, and other tracking technologies may be stored on your computer and used to track activity. This enables us to understand how visitors use our Sites, helps us improve the site for both users and advertisers, and customize the content, offerings, services, and advertisements.  Advertisers may include their cookies, web beacons, or other tracking technologies within their advertisements on the Site. Additionally, third party vendors, including Google, use cookies to serve third party ads based on your prior visits to the Site.  You can choose to disable or turn off cookies or third-party cookies in your web browser at any time.  However, please be aware that some of our Services will not function fully if your browser does not accept cookies. 

 

2. Use of the information
 
We may use your information for any lawful business purpose, including, but not limited to, corresponding with you, providing announcements, offering or furnishing products and services, personalizing the types of information you receive from us, assessing trends in your use of the Sites, developing content and functionality that helps us better serve your needs, improving the services we provide and engaging in advertising and marketing activities. In addition, here are some examples of the ways in which we may use information:

  • To respond to your questions;
  • To confirm or fulfill registration requests;
  • To provide to you the services, subscriptions, or information you requested;
  • To send you information about third party services through pop-ups, banners and emails.
  • To target advertising and marketing communication to your interests and geographic location;
  • To conduct and administer tests, surveys, sweepstakes, competitions and/or similar promotions;
  • To display content we think may be of interest to you and customize your visit to the Site and with communications;
  • To notify you about website maintenance, updates, and new features;
  • To contact you as needed to inform you of updates to or to address a suspected violation of the Terms of Use, this Privacy Policy, or any other rules or policies applicable to the Site;
  • To send and manage educational outcomes measurement surveys;
  • To get your feedback to assess user-satisfaction or other needs and interests;
  • To perform information analysis, compliance audits, and data metrics;
  • To evaluate the use and the effectiveness of the Services that we offer which can include the effectiveness of content, advertising or programs; and to help us create new tools, features, and services and improve our Site, content, and Services;
  • To maintain archival records of your participation for historical and research purposes, subject to retention limits imposed by applicable laws;
  • To comply with applicable laws, rules, or regulations; and
  • Otherwise in rendering, administering, and improving the Site, our Services, and our business.
  • To invite you to participate in marketing research studies
  • To provide you with an honorarium for participating in a marketing research study

3. Sharing of the Information

We may share your information.

  • Business Administration: We use third party service providers that help facilitate, manage, and/or analyze our Services (including web servers, cloud storage systems and service providers, support teams, web analysis, and others). These companies are authorized to use your Personal Information only as necessary to provide these Services are subject to contractual obligations to maintain such information confidential subject to certain exceptions.  However, these third parties operate under their own privacy policies, and we are not responsible for those policies.
  • Legal Requirements: We may share your information as necessary to comply with applicable legal requirements such as a law, regulation, search warrant, subpoena or court order legal requirements, as is necessary and permitted by applicable laws to protect and defend our rights or the rights of our users or third parties; or as is permitted under applicable laws to meet national security and similar requirements;
  • Adverse Events: In the event that you pass along information about an adverse event or product quality complaint to a specific product or treatment, HRA may be required to pass along details of that adverse event to the manufacturer, even if it has already been reported by you directly to the company or to the regulatory authorities. If you decide to disclose your personal details in association with any adverse event or product quality complaint report, this information will also be disclosed to the manufacturer. In such a situation you may be contacted specifically in relation to that Adverse Event
  • Subsidiaries, Affiliates, Business Transfers: We may share any information that is collected with our subsidiaries and affiliates subject to the terms of this Policy. We reserve the right to disclose, share or otherwise transfer any information to our affiliates or to a third party in a corporate merger, acquisition, consolidation, the sale of substantially all of our assets, or other fundamental corporate change, whatever form it may take; 
  • Voluntary Consent: We may share your information to the extent you have voluntarily agreed or are clearly notified of and consent to by using the Services or as otherwise set forth in this Policy.  
  • Market Research: If you consent to participate in a market study or survey, the information you provide is intended to give specific anonymous feedback to third parties. When you take part in such market research studies, your identity as a participant and contact information will not be disclosed and your answers will remain anonymous. Collected information will not be shared in a manner that is correlated to your Personal Information.  However, if you receive payment for your participation, we may be required to share your Personal Information with the Sponsor of the study for their bookkeeping records and reporting requirements.
  • Advertisers and Sponsors: We may provide your Personal Information and/or Non-Personally Identifiable Information with our current or prospective advertisers and other business partners. This may include information on how you engage with the Site and Services so that the advertiser may evaluate your engagement as well as the performance of its campaign.

4. Retaining the Information

We retain Personal Information in accordance with our general practices and as required or permitted by law. We will store your Personal Information only for as long as is required to fulfill the purposes set out above.

 

 

 5. Users Outside of the United States

 

This Site is operated in the United States.  By using our Site or providing us with your Personal Information, you are transferring your information to us in the United States where we collect, store and process that information.  We may provide information to the United States government or its agencies under applicable law.  We may process your information and transfer it to other countries where our staff or third-party service providers are located.   By using this Site and Services, and/or submitting your Personal Information, you agree to this collecting, processing, and storing of your data to and in the United States

 

6. Third-Party Sites.
 
Our Sites may provide links to third party websites and resources.  Such links are provided as a convenience to you and for informational purposes only.  We do not endorse them and are not responsible for and cannot control these third-party websites and resources, does not endorse them, and are not responsible for their availability, content, or delivery of services.  Additionally, our Sites may contain social media widgets including Twitter, Facebook and LinkedIn, and other features that may collect data and/or utilize cookies.   Third party sites and resources are not bound by this Policy; they may have their own policies or none at all. We encourage you to read such other third-party websites' privacy policies.
 
 

7. Opt-in
 
When you register with us, you may be prompted to opt-in to additional Service(s). Opting-in means you agree and consent to receive information relevant to the Service you selected, whether it is sent directly by us or sent by us on behalf of our advertisers. You may unsubscribe from the opt-in lists at any time by following the unsubscribe instructions contained at the end of the e-mail you receive.


 
8. Managing your Information

 

We are dedicated to providing privacy on the Internet.  If you wish to opt out of our sharing your Personal Information as described herein for marketing purposes, please contact us to opt out at [email protected] or at the address below.  

In addition, we have provided you the opportunity to opt out of future ad serving cookies. In order to identify you as someone who has elected to opt out of receiving future cookies from ad serving companies, we will place an opt out cookie on your machine.  If you would like to opt out of ad serving cookies or read additional information about these cookies, go to http://www.aboutads.info/choices/.
 
You may unsubscribe to any of our email communications at any time by following the instructions contained at the end of every email we send. If you no longer wish to use any services or receive any information from us, you may request to have your personal information removed from our databases.  You may also request changes or corrections to your information may be submitted. 

 

9. Children's Privacy

We are committed to protecting the privacy of children. The Site and Services are designed and intended for use by adults. We do not collect personally identifiable information from any person we know is under the age of 18.

 

10. Security.

While we will maintain the security of Personal Information, and protect the integrity of such information, with a commercially reasonable degree of care, we cannot guarantee the security of any information you disclose online.  If a breach occurs will take action to stop further data loss or unauthorized access, investigate how the breach occurred, and when appropriate contact law enforcement and/or government agencies.  We do not make any warranty, express, implied or otherwise, that we will be able to prevent loss, misuse, unauthorized access to, or alteration of information you provide to us.  We disclaim any and all liability for unauthorized access or use or compromise of your Personal Information to the maximum extent permitted by applicable laws.  You make any disclosure of information to us at your own risk.  We urge you to take every precaution to protect your information when you are on the internet, including when visiting the Site.
 

11. Contact Information
 
Please contact us with any questions regarding this Privacy Policy or the processing of your Personal Information at [email protected] or the mailing address below.


Mailing Address:
HRA-Healthcare Research & Analytics, LLC
2 Clarke Drive
Cranbury, NJ 08512

 

 

Notice to Individuals Located in the European Union

If you are within the European Union or provide Personal Information through this Website while located in the European Union, you are entitled to certain information and have certain options under the General Data Protection Regulation (“GDRP”) related to your Personal Information. 

If you consent to the processing of your Personal Information, you may withdraw that consent at any time. You are entitled to request additional specific information in regards to the processing of their Personal Information, including requesting access to, correction of, and deletion of your Personal Information from our databases.  You can also restrict the processing of your data and/or request that your information be provided in a portable format.  You may also request that your data be transferred to you or a third party.

 

We may use your data for marketing purposes or disclose your information to any third party for such purposes with your consent that you may provide, for example by checking certain boxes on the forms we use to collect your data. You can also object to receiving further marketing at any time without detriment. We will inform you prior to collecting or using your Personal Information for any purpose not set forth in this Privacy Notice or previously consented to.

 

To update your preferences and consents, ask us to remove your information from our mailing lists or submit a request, you may contact us at via e-mail [email protected] or by fax (609) 716-4747.  You also have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation (“GDRP”).

 

Notice to Nevada Residents

Nevada residents have the right to opt out of the sale of your personal information, including your first and last name; home or other physical address; e-mail address; phone number; and any identifier that enables you to be contacted online.  To make this request, Nevada residents may contact us at (833) 240-5638.

 

Notice to California Residents

Under the California Shine the Light law, California residents have the right to ask us if we have shared personal information with third parties for their direct marketing purposes once per calendar year. To make a request, California resident may contact us at please contact us via phone at (833) 240-5638, fax (609) 716-4747 or by email at [email protected]

 

Under the California Consumer Privacy Act (“CCPA”), California residents have certain rights regarding their personal information. These rights include:

 

  1. You have the right to request that we disclose to you what personal information we collect, use, disclose, and sell during the preceding 12 months. This information includes (a) the categories of your personal information that we collected and sold or shared for a business purpose; (b) the sources from which we collected your personal information; (c) the third parties with whom we shared or sold your personal information; (d) the business purpose; and (e) the specific personal information we collected from you.
  2. You have the right to request that we delete any of your personal information;
  3. You have the right to opt-out of the sale of your personal information (CLICK HERE).
  4. You have the right to equal service and price for services in the event you choose to exercise your right under this section of the Privacy Policy.

 

For purposes of exercising your rights above, please note the following regarding how we collect and use your personal information as described in this policy:

  • We collect the following categories of personal information: identifiers (your name, email address, and telephone number); Characteristics of protected classifications under California or federal law; commercial information; Commercial information (products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies); Internet or other electronic network activity information (Browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement); geolocation data ; professional or employment-related information; education information; and inferences.

 

  • We collect this information for the following purposes:
    • To respond to your questions;
    • To confirm or fulfill registration requests;
    • To provide to you the services, subscriptions, or information you requested;
    • To send you information about third party services through pop-ups, banners and emails.
    • To target advertising and marketing communication to your interests and geographic location;
    • To conduct and administer tests, surveys, sweepstakes, competitions and/or similar promotions;
    • To display content we think may be of interest to you and customize your visit to the Site and with communications;
    • To notify you about website maintenance, updates, and new features;
    • To contact you as needed to inform you of updates to or to address a suspected violation of the Terms of Use, this Privacy Policy, or any other rules or policies applicable to the Site;
    • To send and manage educational outcomes measurement surveys;
    • To get your feedback to assess user-satisfaction or other needs and interests;
    • To perform information analysis, compliance audits, and data metrics;
    • To evaluate the use and the effectiveness of the Services that we offer which can include the effectiveness of content, advertising or programs; and to help us create new tools, features, and services and improve our Site, content, and Services;
    • To maintain archival records of your participation for historical and research purposes, subject to retention limits imposed by applicable laws;
    • To invite you to participate in marketing research studies
    • To comply with applicable laws, rules, or regulations; and
    • Otherwise in rendering, administering, and improving the Site, our Services, and our business.

 

To make this request, California residents may contact us at (833) 240-5638, fax (609) 716-4747 or by email at [email protected].

To honor your access or deletion request, you must provide us with enough information to reasonably verify you are the person about whom we collected personal information or an authorized representative of that person. We will confirm receipt of your request within 10 days and respond to requests for access and deletion within 45 days if we are able to verify your identify based on the information you have provided.